Refund policy

1. What steps should I follow to return a product?

  • Fill out your Return Merchandise Authorization Form here
  • Follow instructions on the page for the proper re-packing of items
  • Fill out your form and our Customer Service department will issue a shipping label
  • The return shipping address will be printed on the shipping label
  • Notice: There may be a restocking fee charge incurred if the return is not as a result of a damaged or wrong product being sent to you.

2. When is there a restocking fee? How much is the fee?

If the item you received was not the item your ordered or was damaged during shipment, there will be no restocking fee incurred upon you. For other reasons, a small restocking fee will be incurred on a percentage based on the circumstance. Please call our customer service department for inquiring about your return at:

(732) 381-8020 or TOLL FREE 1 (800) 972-2225.